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Contact Us   ||  About Us

About Quality Stays

At Quality Stays we specialize in plastic and metal collar Stays, as well as a few other mens' accessories. We sell wholesale and retail in different venues, and work hard to make sure our products are only the best quality. We have worked over the years at perfecting our products to be the best in the market, at the most competitive pricing. Costumer satisfaction is guaranteed.
 

Shipping Information:

How long will it take for my order to arrive? Most orders placed before 2:00 EST will be shipped out the next day with USPS. Once your purchase authorizes, the following estimated shipping times apply:

Standard Shipping: 3-7 business days 
Priority Shipping: 2-4 business days
Express Shipping: 1-2 business days
International Shipping: Approximately 2 weeks
 
FOR ENGRAVING ORDERS YOU MUST ADD AN ADDITIONAL 4 DAYS PROCESSING TIME TO ALL SHIPPING ESTIMATES, EXCEPT FOR EXPRESS SHIPPING WHICH WILL BE PROCESSED THE SAME BUSINESS DAY.
 

Return Policy:
 
Our goal is to make returns as easy as possible for you. We accept returns up to 30 days from date of delivery for any unused items in their original packaging.
Shipping and handling fees are not refundable unless the original item was damaged or broken. Please send your package and exchange request to our address below. Make certain that your name, and order ID number are included in the package. We do not take responsibility for any items missing this information.


Quality Stays
52 Tennyson Pl.
ATT. Returns
Passaic, NJ 07055



Price Adjustments;  We will gladly offer a price adjustment within 14 days of original purchase date for any item that was purchased at full price and now has a sale price on the website. Price adjustments are not valid using coupon code promotions.

To request a price adjustment, please e-mail us at: info@qstays.com within 14 days. We will promptly credit your original form of payment.

Frequently Asked Questions:

Do you ship to international addresses? Yes, we ship anywhere in the world.  There is a set international shipping fee of $14.95

How do I track my order? As soon as we ship your order we will send you an email containing the tracking number. If you did not receive this, please contact our customer service at Info@qstays.com, and they will gladly provide you with tracking information. All of our orders are shipped with USPS.

How do I contact customer service? Your complete satisfaction is our primary concern. If you've got questions, we'd love to help. The best way to contact us is through email at info@qstay.com. You can also call us between the hours of 10:00 AM and 3:00 PM at (800) 868- 8195